Parts Categories & Warranty
Understanding our quality tiers and warranty coverage
Quality Tiers
Genuine
Factory-original parts pulled from brand-new devices. Identical in every way to what ships from the manufacturer. Highest quality, best color accuracy and touch sensitivity.
Warranty: 12 months | Best for: Premium repairs, flagship devices, customer-facing builds
Pulled
Original parts carefully removed from used devices and tested. Authentic manufacturer components at a lower price than brand-new genuine parts.
Warranty: 12 months | Best for: Cost-effective repairs with authentic parts
OEM (Premium)
High-quality aftermarket parts manufactured to closely match original specifications. Excellent performance and reliability at a competitive price.
Warranty: 12 months | Best for: Most repairs, great balance of quality and value
Incell (Standard)
Budget-friendly aftermarket parts for cost-effective repairs. Functional and reliable for everyday use.
Warranty: 12 months | Best for: Budget repairs, secondary devices, bulk orders
Product Categories
- Phone Parts — Screens, batteries, charging ports, cameras, speakers
- Tablet Parts — Screens, digitizers, batteries, flex cables
- Laptop Parts — Screens, keyboards, batteries, hinges, trackpads
- Console Parts — Controllers, HDMI ports, fans, power supplies
Warranty Terms
- Warranty covers manufacturing defects only
- Physical damage, water damage, or improper installation voids warranty
- Warranty claims require proof of purchase (order number)
- Replacement or refund at our discretion
- Warranty period starts from delivery date
- Contact info@phonix.com.cy for warranty claims
